Shipping policy

This policy outlines how orders from StickerPin (“we”, “us”, “our”) are processed, shipped and delivered.

Where We Ship

We currently ship to:

• United Kingdom
• United States & European Union
• Selected international destinations (“Rest of World”)

Processing Times

Orders are usually processed and dispatched within 1 working day (Monday to Friday, excluding UK public holidays).

You’ll receive:

• An order confirmation email after placing your order
• A dispatch confirmation once your order has been shipped

Please note that during busy periods, processing times may be slightly longer.

UK Delivery Options

We ship all UK orders via Royal Mail using the following services:

Royal Mail 2nd Class – Standard option (approx. 2–4 working days after dispatch). Insured, but not tracked.

Royal Mail 1st Class – Faster untracked service (approx. 1–2 working days after dispatch).

Royal Mail Tracked 24 – Fully tracked express option (usually delivers next day from dispatch).

Tracking details will be provided for tracked services once your order has been dispatched.

Delivery timeframes are estimates and may vary due to factors outside our control.

International Delivery

International orders are shipped via Royal Mail International services.

Estimated delivery times after dispatch:

USA & EU: 4–8 working days
Rest of World: 5–12 working days (depending on location)

This is an economy air service, and tracking may not be available in all countries. Delivery times can vary due to customs and local postal services.

Shipping Costs

Shipping fees are calculated at checkout based on:

• Destination
• Selected delivery service
• Order size, weight and value

Any free shipping offers will be clearly shown at checkout. Once an order has been dispatched, shipping costs are non-refundable.

Customs & Import Fees

For orders outside the UK, your parcel may be subject to import duties, taxes or handling fees.

These charges are set by your local customs authority and are the responsibility of the customer. We recommend checking this before ordering if you’re unsure.

Address Details

Please ensure your delivery information is accurate at checkout.

We are not responsible for delays or lost parcels caused by incorrect or incomplete address details. Once an order has been dispatched, we may not be able to make changes.

If a parcel is returned to us due to failed delivery or incorrect details, we will contact you to arrange re-delivery (additional charges may apply) or issue a refund minus shipping costs.